Do you organize tours? Then you need a tour reservation system that simply works. With i-Reserve you can easily let customers book tours online. From city walks to Segway tours. Whatever you offer, the system adapts to your needs.
Manage tours, times, prices, and packages from a single, clear online reservation system. Automate your planning and eliminate manual maintenance. This frees up time for the experience. With i-Reserve you have direct insight into reservations, customers, and payments. Send emails and invoices in your own style. Clear and professional.
Your customers can instantly see which tours are available. They can book and pay online and manage their bookings themselves. You can schedule guides in just a few clicks, print attendance lists, and see at a glance which tours are popular.
i-Reserve is the tour and guided tour booking system that provides a clear overview. You focus on the experience, not the planning.
Features
What are the possibilities of the tour reservation system?
i-Reserve includes many standard features for booking tours. You can expand these options by purchasing additional modules to further enhance your booking system. The list below is just a small selection of the many options and benefits.
Schedule
The booking system provides a clear overview of all tours in a schedule for both customers and your employees.
Book online
Customers can book various tours online 24 hours a day via the online booking system, both on PC and mobile, and can also cancel or change their tours themselves.
Search & Book
Let customers search and filter available tours. You can filter by language, location, and date in the booking system.
Scheduling staff
Easily assign staff to a booked tour in the system and see immediately who is available.
Tasks
Besides managing reservations, you can create internal tasks for yourself or colleagues in the online reservation system. Here you can set a deadline, a category, and optionally link a customer or company to it.
Attendance list
The booking system gives you an easy overview of all participants who have made reservations. This can be done online, automatically sent by email, or you can conveniently print out an attendance list.
Flexible
In the online booking system you can book tours at different locations and in different languages.
CRM
Besides being a reservation system i-Reserve is also a CRM system where you can track all your customer and company data. It also includes a handy overview of all your emails.
Customer discount
Let the system automatically calculate a discount for regular customers when making a reservation. Besides discounts, you can also assign a specific group of customers to specific tours that can only be booked by them.
Reports
Retrieve statistics from the reservation system using filtering. You can also automatically send these to email addresses. This way, you'll know which tours are performing well and how much revenue you're generating.
Online payment
Tours can be booked by new customers and paid for immediately using the payment module of the reservation system.
Waiting list
If a tour is full, customers can register for the waiting list via the reservation module and will automatically be registered for a tour when a spot becomes available again.
Modules
Additional options through our modules
You're looking for software that makes your work easier. But not everyone needs the same solution. i-Reserve is modular and can be customized; you only pay for the modules you need.
Online booking
Save time and let your customers make online reservations with this module (included in your license!). You choose which booking dialog you want to use: appointment calendar, schedule, or a search & book function.
More info Online payment via Pay
This module (included in your license!) allows you to connect i-Reserve to Pay. This allows your customers to easily pay for reservations or subscription fees online.
More info Online payment - other
This module allows you to connect i-Reserve to a Payment Service Provider other than Pay, such as Mollie, Buckaroo, or Cardgate. This allows your customers to pay for reservations or subscription fees online using the payment provider of your choice.
More info Invoice
This module allows you to create invoices based on reservations. You can also use additional features such as partial invoices, merging draft invoices, creating direct debits, and much more.
More info SMS
This module adds a whole new medium. All messages that can be sent by default via email can now also be sent via SMS, such as sending a reminder.
More info Export
This module allows you to export data to your financial administration. Balance sheets are updated immediately. Multiple interfaces are available, including to REMS, Exact, Visma Cash, King, Accountview, Mamut, Snelstart, iMuis, and Twinfield.
More info Clip card
With punch cards, customers can prepay for multiple reservations. The most common method is to offer a punch card with more credit. This makes it easy to offer a discount.
More info Gift voucher
The Gift Card module adds a new marketing tool: discount codes. Customers can purchase a gift card, or offer discount codes themselves.
More info Subscription
Do you need to pay recurring subscription fees? This module allows you to easily generate monthly or annual invoices for your members.
More info E-ticket
The module can be used for access control. Scanning e-tickets with our free scanner app immediately records the presence of your visitor(s).
More info CRM
This module allows you to configure i-Reserve with relationship management features. Assign customer statuses, load emails, and create advanced orders. This module also includes: companies with multiple contacts, call logging with the call module, and the use of tasks.
More info
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